This has been the worst rental experience in my life. I'm 51 years old and have travelled abroad many times. Renting a car is a necessity in some cases and most of my experiences have been pleasant, but Green Motion is the most money hungry company I've encountered. It reminds me of the song "...charge them for the lice extra for the mice, two percent for looking in the mirror twice" song from Les Miserables. The original car rental was $250 for a 3 day compact car rental. At check in we were charged an extra $150 for mandatory insurance at the lowest coverage which included a $1600 credit card "Holding" charge and covered almost nothing. Three days later we returned the car and were charged an additional $250 for a new tire due to "excessive scuffing" on the side of the tire. So the total charge was $650 for a compact car 3-day rental AND a $1600 holding charge which is yet to be reversed after 3 weeks. They also asked for excessive personal information when making the booking (are they selling it to advertisers?). This was the only rental option at the airport when we booked our flights. I assume everyone else was avoiding them like the plague as we will in the future. UPDATE: 12-AUG-2023 I took Green Motion advice and contacted their customer service division. After being on "hold" for over an hour, I finally was connected with a human. They informed me that these were standard charges and corporate policy. They said there is nothing they could do about it since I didn't have photos of the tire prior to renting the car showing the tires condition. Seriously, who does a photo shoot of their car prior to renting a car? AND to add insult to injury I receive the final bill for the tire replacement today which had ADDITIONAL fee for Damager Service Fee AND Loss of Use Fees....so the total tire replacement cost was..... New Tyre Replacement = $250 Damage Service Fee = $50 Loss of Use Fee = $100 I mean....do they really HATE their customers that much??? Never again....never again will I rent anything from Green Motion. I'd rather change airports.