DO NOT RENT A CAR FROM THIS COMPANY!!!!! The pick up at the airport was facilitated by our call to let them know we had arrived despite booking the car through the airline. The driver who picked us was pleasant and helpful and proved to be only good part of the experience, The car was presented with a filthy inside windscreen, only half filled with fuel, The controls still in French language from previous client, which hid the fact that there was insufficient air pressure in the tires. Clients ahead of us had booked an EV but it was not ready and would not take a charge. they were not happy and delayed our reception. The facilities at both pick up and drop of were non existent, no toilets. On return to Heathrow the directions within the hotel car park were very small and misleading. Staff about the car park were even less help. Eventually we were attended by the one member of staff that was pleasant. However on completion of the hire with all checks Ok we asked to speak to the manager about the state of the car and more importantly having been informed there was no provided way to get to the airport (After booking the car through the airline). The manager apologized and I suggested that they drive us to the airport in a company car (15 minutes drive) just as happens in most off airport rentals we have used regularly in Europe. No dice! He offered to drive us to the hotel adjacent to use that hotel's shuttle bus, not indicating at all that we were not entitled to a free ride, nor that the bus suggested only went to terminal 5. We were dumped off and had to make our own way through the airport to Terminal 3 The whole process was a disaster and we will actively advise friends to avoid green motion at all costs.