Dangerous for the safety of your family and even with the premium insurance they do not refund you.
In August, one day after the start of our rental with premium insurance, we had a flat tire. We called the breakdown service at 17:05 but they arrived at 21h00. The mechanic service was not able to repair and we had to called a taxi to go back at the hotel. at 22h00. During the night, the car was hauled to the mechanic and we had to take a taxi to get there and paid the mechanic ourself to change the tire.
I would like to stress they left us stranded during 5 hours with two kids of 7 years in the middle of nowhere. We called them several times and left several messages on the voice mail explaining that we were in a difficult position with 2 kids, no food and no water but they never answered or returned our calls while it was your legal responsibility to take care of us.
3 months later and despite several emails and calls, we still did not receive any refund from them nor any answer except automatic messages.
1 year ago
Green Motion has a
2.3
average rating
from
896
reviews
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