Do not use this company - they are so bad. 1) It states London City Airport - but they are actually not at the airport, so even if they look a couple of pounds cheaper - it will take you 25 mins and public transport costs to get there. Just go with one of the suppliers at the actual airport. 2) Unfortunately I returned a rental car with a scuff on one of the alloys. I dont remember causing the damage, but I cant prove otherwise. Upon my return - I was informed that I would be charged £35 for a "damage service fee" and £175 for the repair. So a total fee of £205. I got a quote from a BVRLA approved company and it was £85. 3) I asked about their complaints process and how I could follow up and it took me 4 emails and over 2 weeks to get there. I was also given the wrong email by the service desk. 4) I have raised a complaint with the BVRLA about this company 5) The main issue is Green Motion are charging £35 admin fee and £175 for the damage. They state that "the appropriate charge needs to be made”. They however cant confirm who will be doing the work - I provided a quote for from a wheel repair specialists, who have quoted £85. this is a company accredited by the BVRLA. 6) In an email they highlighted that the “charge made does reflect an element of administration and off the road cost”, and that they “will not be requesting the manufacturer to organise or share details of the body shop which will undertake the repair at the vehicles end of life”. So they wont actually be taking the vehicle of the road. - On top of this - there is a “damage service fee” of £35. - So to confirm - Green motion are charging (a) and administration fee and (b) a damage service fee and (c) and off the road cost fee. This looks very much like you are charging 2 admin fees and a fee for it being off the road, however their email confirms that this vehicle is not being taken off the road, but they are charging for this......