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Hesham
My car rental was a mess. I only booked for one day, but the rental office wasn't at the airport, which was a pain. The pick-up service was 45 minutes late, and then it took 15 more minutes to get to the office, wasting an hour. When I finally got there, the car was dirty, and they wanted a big 2000 BHS security deposit. They said it was just a hold on my credit card and would give it back when I returned the car, but I had to wait a whole month to get it back. Then, 15 days later, I saw they charged 650 BHS on my credit card without my permission. They said it was for damage to the car, but I returned it without any scratches. After arguing, they admitted it was a mistake but didn't give me the money back like they promised. I tried to get the refund from my bank, but they said it would take another 30 days because the rental company didn't release the money. This whole thing was awful, and I won't rent from them again.
8 months ago
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Green Motion has a 2.3 average rating from 901 reviews

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