Careful - if they can, they will rinse you. I’d give no stars if I could… Hired a car for 6 days through CarJet and paid extra for the full insurance package. This was a great price at £130. After we landed in Newcastle I realised I’d forgotten my driving licence, which was not ideal. My wife was following two days later, and had my licence, so I called Green Motion direct and tried to find a solution. They were so helpful on the phone, really friendly and understanding, and they said not to worry, they could help us sort something out in the morning, switching the driver to someone else in our party, hopefully without any fees. I wasn’t too worried, as adding a driver was only £10 on the T&Cs. Worse case I thought, I could always collect the car on Monday. However, when I arrived at the office with my replacement driver, they told me I would need to pay £120 to change drivers (pretty much the full hire price), or £240 if I wanted to be fully insured (an insurance that cost me £30 through CarJet). Absolutely insane money and the opposite of the helpful chat they gave over the phone. Seems they just wanted to get me in the office to try and squeeze more money out of me. At this stage I had no choice but to cancel the booking, taking the £130 hire fee as a loss, rather than throw more money after a bad decision. Obviously this is fundamentally my fault for forgetting my driving licence, but this is a warning to anyone considering using this company that if they can catch you out in any way they will absolutely shaft you. No attempt whatsoever to offer any kind of reasonable customer service. They are not interested in helping you at all. I mean… how hard would it have been to let me pick the car up a couple of days later once my licence arrived? I’d have happily forfeit the two days hire for my mistake… No help whatsoever - just £130 for nothing. I will never use this company again. Be careful!