The worse experience I've ever had with a car company! My own car had broken down, and so needed to hire one for a couple weekends. The first weekend, I hired a four door economy and when I went to pick up, I was told my car was not available. Instead, I was offered a smaller weak Fiat 500. I was in a hurry, and so I accepted it. The following weekend, I also rented a four door economy, except this time I called the day before to make sure it would be available to avoid any delays. I was told that it would be available. When I went to pick up, it wasn't available and again was offer a smaller weak Fiat 500 which I refused and expressed my frustration given I was given assurance the day before when I had called to confirm. The manager began making excuses which I did not have time for nor were they relevant to me. I asked for a refund so that I could go somewhere else as the exchange got escalated. Ruin my morning, wasted my time and money!