This is to notify you of potential issues when booking a car through the supplier “greenmotion”. After reading online reviews, I learned that some customers have had bad experiences with this company. Despite these warnings, I assumed those issues were due to other factors and went ahead with my booking through the CarFlexi platform. CarFlexi sent a confirmation e-voucher, confirming my booking and charging my credit card. Given CarFlexi's reputation as a reliable and worldwide car rental platform, I trusted their service. Unfortunately, I must report that “greenotion's Bursa office in Turkey” failed to provide the reserved car, claiming their system did not approve the rental. They showed no concern for the inconvenience and consequences this caused me as a customer. This raises a significant question: on what basis did CarFlexi confirm my booking? Given that this is not the first incident, why does CarFlexi still have them on their platform! This is the first time I have encountered such an issue with a car rental company, and it completely disrupted my travel plans. Therefore, please be cautious if you are considering making a booking through car supplier!