We booked an RAV4/SUV for our trip because we have a big family. When we arrived at Green Motion, we were told that there was no RAV4 or SUV available so we were given an old Nissan Sentra that could hardly fit our bags. We were then told to call the office in the morning to see if we could get a discount since we did not get the vehicle we paid for but the manager said he could not discount the rental car because the price was already discounted. bad business. The other thing, no-one answers the phone, We called and called and when we finally got someone, the phone got cut off in the middle of the conversation. Next, when we arrived at the Orlando International Airport, we waited 1 hour and 18 minutes before the Shuttle came to pick us up. No apologies. While we were at the airport we saw the other rental car company shuttle make several trips but only once for this company. My kids almost passed out in the hot sun. Customer service at the front desk was horrible. The lady would not allow us to speak and it was as if she had a "take it or leave it" attitude. I would not recommend them to anyone. Shop elsewhere. Never again. This is the Green Motion in Orlando.