We booked for an Economy Automatic transmission car at 18 December 2024 at Green Motion in Glasgow airport and when we arrived at company they told us they do not have any automatic transmission cars in our category and they force us to either take a mini bus/10 people carriers for free (which i could not drive due to huge size) or they were forcing us to pay £20 for upgrade to a mini SUV as it was only automatic available they had. They didn't even offered to wave the upgrade fee as it was their responsibility to have available automatic cars and they never contacted us in time the previous days to inform us about the lack of availability. They were rude and present the situation as Holiday Autos responsibility when we asked why the webpage was showing as available economy cars and they said the Holiday Autos webpage doesn't updated is 3rd party company's responsibility and they could not do anything else. So they force us to pay more for a car we did not need taking advantage it was Christmas day and nothing else would be available.
1 week ago
Green Motion has a
2.3
average rating
from
901
reviews
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