The people at Stansted Airport were great, however follow up admin was terrible, I presume by the central admin office. I received 2PCN'while I was the rentee of the car. 1) A parking fine from Stansted Airport Drop and collect. This incurred a 68 pound 'Admin Fee'. However I forwarded a the payment receipt of 7 pounds which is the fee for up to 15 minutes. However the payment with all the details were correct with the exception of the time. The time stamp was approximiately one hour before I picked up the car. ( I am assuming my phone was on Spanish time and printed it from there). However Stansted Airport acknowledged the mistake and withdrew the fine. 2) Dart Crossing charge. I entered the incorrect Licence numberplate of the car. However when notified of the mistake, I recified it and paid the 2.50 fee again with the incorrect one returned to my account Green motion incurred another 128.00 'Admin Fee'. Furthermore upon hiring the car a 125.00 blocking fee was taken, and to quote 'incase of parking or speeding fines'. This has also been withdrawn from my account. So for a 2.50 toll charge and a 7.00 parking fee,( both of which were paid in the allotted time), I have ended up paying 270.50 GBP. My question is this: Why do Green Motion not look after their customers. All they had to do was go online any pay the fees using my deposit? Sure I would be angry for paying twice = 19.00GBP, but not as angry as paying 270.50GBP! It took less than a minute to pay each one of these payments online. I am sure it is quicker than all the time they have spent communicating with me and the companies in order for the fines to be sent to me. This is the worst Customer Service possible and in my opinion is just a scam. Edit Delete