I hired two cars when I immigrated to the UK, the first one was a van to take all our luggage to our accommodation, on returning this they pointed out a barely visible mark on the boot which they claimed was not there before, the car was full of scratches, which was pointed out to them on picking it up, they then told me tt will be 350 pounds taken off my 400 deposit. I then swapped it for a Mini Couper, which I had for 5 days, I returned it early and on return they said there were new scratches on the left hand passenger side, after arguing about the first scotch on the car they said it had to break the paint, these scratches had not broken the paint and I believe were there on collection, they notified me they don't record scratches that had not broken the paint. The nightmare continues on collecting the Mini Couper the day after I had hired the VAN, I had already handed in my drivers license for full UK conversion , I was told they could not honour the current booking as I had no license to present even though they had taken a copy the day before, they said they would extend my first booking (somehow that is possible), but at double the price. This company is a bunch of thieves