DO NOT RENT A CAR FROM THIS COMPANY!! We had booked a car way ahead of time. When we came to pick up the car and after waiting an hour to be served, I was asked for a credit card for a deposit and when my husband handed over his, we were told that no, because i had booked it then it had to be my card. I told them I did not have a credit card and that he was my husband with the same name. They then said they would do me a favour and put a 250 pound deposit onto my debit card, providing we took out their insurance!! We had already taken out insurance but were told that the previous insurance that we had purchased was not eligible and that we would have to pay 650 pounds for their insurance!! That was the point when we walked out, there was no way we were going to rent from them and pay their extortionate prices! We then went to Avis where we had a hassle free rent experience, no excessive insurance, no problems with unlimited mileage, and no problems with the return!