had a terrible experience with this company in May 2017. The initial collection experience was pleasant, however, on the way back to returning the vehicle to Birmingham airport, there was a collision which was not my fault. I explained all details to the company not only in the report but also on the telephone to the Manager (Mallick?). He said he knew the roundabout well where the incident had occurred and implied that it was not my fault. Whilst the matter was being dealt with by the insurance company, etc. my GBP 1,000 deposit was withheld. After chasing them with frequent phone calls and emails for 2 whole years, I finally had to give up as I was getting nowhere. Not only have they unjustifiably held on to my money, they have failed to communicate with me explaining why. I will never hire from Green Motion again.