Scam, please stay away from them !!! They're lots of other geniue car rental companies, so don't be mislead by low prices - believe me, they are not as low when it comes to make a final payment plus no proper customer service. When you call them, there is no one to talk to you, only misleading automated information. We had a car from them for one day , exactly 22h and the total cost was £170 incuding the penalty charges for entering their car park when our friend dropped my husband off and then collected the next day when he came to return the car. There was no machine to purchase a parking ticket, the barriers were opened on both occasions, so we assumed that as a geen motion customer we were alowed to enter the car park for a few minutes. The people in their office didn't mention anything about any parking restrictions and they were very arrogant anyway. It looks like I should have ordered a helicopter( and land on the roof) to pick up and return the car , that would be the only way to avoid the pelalty charge. I followed their pre recorded instructions "how to find us" and I ended up with a penalty charge- they must have done it on purpose to make extra money. After my awful experience with this fraud company I have seen lots of negative reviews and an article about them in The Guardian newspaper , unfortunately too late for us, but I hope that other people will be more careful.