Dreadful I was ill could not collect my car on 15 December which I prepaid for and had valid Booking I am a disabled person and require automatic car My complaint was to greenmotion of discrimination against me as a disabled service and breach of my rights under consumer credit act 2015 Green motion in reply said that they would not have rented the car to me as I was on blacklist This was despite having a valid confirmation e mail from greenmotion Gatwick to economy bookings to say that I had a prepaid confirmation booking I never received an apology from them nor refund plus compensation from either greenmotion or economy bookings As a disabled person this is shocking I advise people to complain under credit car companies under consumer credit act 2015 Also that hsbc bank have a charge on parent company as do Volkswagen vehicle fiancé solution It may be advisable to write to above Dreadful experience dreadful company Should someone them discrimination on disability is unlawful n uk