I’ll give you my advice first, in case you don’t read the rest: THIS COMPANY IS A SCAM WHO WILL RIP YOU OFF - AVOID AND USE A REPUTABLE CAR RENTAL COMPANY. Really bad experience. Renting from these guys should come with a Health Warning and certainly a Financial Warning .... Their business model is quite simple to understand: They rent cars very cheaply to pull in the customers then charge excessively high fees for problems you didn’t cause, i.e. tiny scratches that were already there. You can’t prove that you caused them. The rental begins with the cars being presented to you, usually its just been washed so is still wet. You are given the keys and a paper that you are supposed to fill in. The inspector team are not interested at this point. They know that you will not do the thorough check to the levels they have been trained to and so you spend five mins on your own, note any issues then drive off. The car is is still wet and shiny. All good by Green Motion standards, everything going to plan .... During the rental there are no issues, these cars are very nearly new so there should not be any problems any way. But by now you have realised that they are very high mileage for their age and also covered in scratches, dents, blemishes and scuffs. Far more than you first saw when you were back at the rental yard, on your own with a shiny wet car In front of you. Nevertheless, all good by Green Motion standards, everything still going to plan.... And now onto the final scene, The “Money” shot which every franchisee of Green Motion waits for .. The car return scene. The punter brings the car back. Here you will be very surprised how the lethargic, uninterested inspector team jump into action. Once that car is in front of them, they will be all over it looking for that needle in a haystack. Now as the car is already covered in scratches, dents, blemishes and scuffs it won’t take long for them to find something not previously noted. Our car had over 50 issues with it, so as you imagine, they weren’t all noted. Something will be found, maybe a scratch, a dent or both. And you start asking yourself, “I couldn’t have done this, I’m a responsible driver, I’ve only driven 100 miles, kept it in a garage overnight, .....”. Don’t worry this is part of the plan. You are supposed to be feeling like this right now. The inspector will then take you to his office and tell you that “He’s only doing his job and that the repair fees are all fixed price and On the Wall to view”. Finally onto the bill, tiny invisible dents that were already there - £300+, tiny scratches that were already there £600. You couldn’t see them when the car was wet and shiny..... You get the point, a £50 rental has just become a £1000 rental. If you want a second option, Google, “guardian green motion”. The Guardian newspaper have produced several articles over the last few years (at least 5) talking about this company and it’s practises. Some Insurance firms and car rental websites have stopped working with these guys due to the number of complaints from unsuspecting customers. (I’m not allowed to paste links, so go and google “guardian green motion”) My final piece of advice if you still really want to rent a car from these guys: 1. Go and see a head doctor, you might not be feeling well 2. Get your own rental car insurance, having £0.00 excess from a specialist who is prepared to cover Green Motion cars 3. Photograph every panel on the car 4. Video every panel on the car 5. Argue about repair jobs when they are priced by the Inspection Team 6. Complain to the British Vehicle Rental Leasing Association: (I’m not allowed to paste email adresses but theirs should be easy to find - google “bvrla car rental complaints”