I had very bad experience with the… I had very bad experience with the company and a lengthy open and unresolved case regarding company's unauthorized charges and unacceptable customer service at car rental office. Unfriendly and almost totally unreachable personnel at company's headquarters, no available decision-maker to look at the case and help with it's resolution. Car rental low prices with Green Motion is a trap. In the end I was charged twice the amount for 4 days of rental in Miami, FL, part of this charge was unauthorized amount of the car insurance, despite the fact that I presented the proof of my existing insurance coverage to the clerk at car pick-up and I was assured by that clerk that there will be no insurance charge and all the documents and the payment method that I presented were sufficient. I did not get a printed copy of my agreement despite my request with the clerk, nor I was given any paperwork during the car drop-off visit of the office. I strongly advise not to deal with Green Motion rental due to the lack of quality customer service and incompetent and not-trustworthy staff at car pick-up offices.