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Linda Kirby
BEWARE BEWARE - CHARGE FOR DAMAGE NOTCAUSED BY ME. To say I am dissatisfied and disappointed at Greenmotion's findings is an understatement. As Greenmotion's conteact states, " you would have been asked to inspect the vehicle and sign the vehicle condition report, prior to the commencement of your hire, and in the event that the collection of the vehicle took place in poor weather or light conditions you would also have been advised that you had until 10am the following day to verify that you were happy with the condition of the car as illustrated on the Vehicle Condition Report." I did follow these guidelines and sent an email with photographs attached showing the damage. My.photographs 1, 2, 3 and 4. Greenmotion"s photographs, pjotographs 5 and 6, allegedly both taken at the same show two different types of damage. Again I am unable to attach the photographs. I have asked, 'Please explain to me why in the bottom photograph- photograph 6 - is the damage slightly different. They were supposedly taken at the same time." I have asked, "Please qualify, with photographic evidence, exactly what damage you are alleging I have caused. Please clearly highlight the damage.' "I feel your findings are spurious and advise, until such times as you can categorically prove the alleged damage, that you do not draw any payment." Much to my consternation the day after this email was sent to Greenmotion, they took the money from my credit card. Bumper scratch - £232.00 Damage Service Fee - £35.00 Total Charge - £267.00 DO NOT TRUST THIS COMPANY. I am very angry as I have used Greenmotion for many car hires each year. I have car hire insurance and if, or when, I havd had an accident I have immediately informed Greenmotion and my Car Hire Insurance company. IIt is senseless for me not to report damage as I am insured. I have already paid, ahead of time, for one further car hire from Greenmotion I will now try to cancel. I am thoroughly disgusted with Greenmotion. DO NOT USE THIS COMPANY.
4 years ago
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Green Motion has a 2.3 average rating from 896 reviews

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