Unfortunately my experience with Holiday Autos site is very bad. Firstly I rented a car from Holiday Autos site that provided Green Motion’s company as local supplier in Gdansk in Poland. When we arrived to Gdandsk in 27-12-2019 we surprised at Green Motion had no office in Gdansk airport. So we phoned them then one of the employees came after 20 minutes to pick us from the airport to their office location. There we agreed on that he would meet us on our departure day, 1-1-2020, before our flight at the same place to pick us again to the airport, the same way we came from the airport. We did exactly what we agreed on together. We waited beside the office 45 minutes, which was locked with t.v on. No answer, more than 7 calls on his phone numbers that say 24/7 active lines and I sent more than 2 messages. Then we had to take the decision to head off to the airport and parked the car in airport parking. 6 hours after, the employee called us to know location of the car without apologizing even. After 2 hours Green Motion company sent email to me saying at they charged me 73,80 EUR as penalty for at the vehicle has not been left in the designated place. At the same time, Amount of 74 EUR was also deducted from my credit card balance av. I tried to contact them but they didn’t answer. Then I reported a complaint (PL485184440, case: 01341108) to Holiday Autos site which after one and half month said at they can’t do anything! Now I will report my bank for at I have all documents that support my case.