TOTAL SCAM! I travelled from Hong Kong to UK Heathrow. For the first time I reserved a car at Green Motion near Heathrow. Many things they had pledged did not go through. Upon returning the car to the firm, the vehicle inspector tried hard to get rid of me when I stayed behind him to observe how he inspected the car. It took only a few seconds, during which I was not observing, for him to "find" a scratch which I was sure it had not been there before. Police should investigate for possible fraud. It is a pity that UK Police considered this kind of complaints as contractual disputes and ignored victims.