Here is the terrible experience we had.
Rented a small car for a weekend out of the warsaw airport. Car was ok, as was the original price. We didn’t take any insurance.
We quickly cleaned the car before driving back to give it back, there were no damages, what so ever.
We returned it, but as it was dark, they told us they will only check the car the following day… We didn’t really have the choice. But again, we didn’t encounter anything that could have damaged the car.
Result: a couple of days later, we received a report showing 2 barely visible scratches and asking us to pay 300€. Well, the amount was simply deduced of the credit card blocked amount…
So, a couple of things:
- How the heck did this damage suddenly appear?!?!
- You could see the video of these damages, and frankly, a good polish would have made the scratches vanish
- 300€?!?! For nearly nonexistent scratches ? I call this extortion.
Maybe it’s the game. We didn’t take the insurance, so they have to earn their money somehow, but to me, this is authorized theft. Period.
After a couple of exchanges via email, they firmly refused any gesture to be done.
So indeed I could just be some frustrated guy spilling poison, but I don’t think so. It seems I’m not the only one with this kind of experience…I can't add any link, but google "The Guardian Green Motion" !
In a nutshell, avoid green motion !
4 years ago
Green Motion has a
2.3
average rating
from
896
reviews
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