I'd give zero if there was. I had hired a vehicle from Green Motion. On the 4th of October 2017 I was involved in a road traffic accident which was not my fault where I was hit from the side by a vehicle travelling from the side road as I was on the main road. They wanted me £995 for excess fee and I paid. I was told that will be refunded if it wasn't my fault. They didn't give me any update for two years. After more than two years' they said the company I rented was their franchisee and they are not working for them anymore. So, they didn't accept the responsibility and make refund