This company is out to get car users, please do not hire with them, we had an awful experience with them magically finding a practically invisible dent and charging £300. Since our encounter with them I discovered their awful business practice has been heavily covered in the media and tv shows, they have been dropped from a reputable hire website however they were still listed on the comparison site which we used. We went through our credit card company who reviewed the evidence and we have not had to pay the £300 charge so please do dispute with your credit card companies if you too have been wronged by them. If you must use them then keep all your documentation and do not sign anything until the car is brought to you, insist on a member of staff checking the car with you before leaving and even in that case take photos. These photos are what I had to prove the dent was existing at the time of collection, but green motion claimed they couldn’t see it in the pictures therefore I had to escalate using section 75 of the credit consumer act.