they are scam merchants. we picked up a car (in the dark) and checked it as best we could. drove it 15 miles where it then sat on a driveway for 4 days (1 x 20 mile journey in that time), then drove it back , to be told we had scuffed the front nearside alloy, absolute rubbish, i can hand on heart honestly say that i did not scuff the alloy and that the £160 payment was daylight robbery. the staff member who came out to check the car went straight to the wheel in question when checking the car. there was no damage or scuffing to the tyre in question which says to me it was an old scuff that they claim for multiple times.... will not be using them again.