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Hendrik Sauer
TOTAL SCAM!! DO NOT RENT AT GREEN MOTION!! On this website only 4% of the reviewers recommend Green Motion. Here is another extremely unsatisfied ex customer. We hired a car at Green Motion, Lefkada airport. I paid € 1,549.40 consisting of the rent (€ 557.40) and deposit (€ 992). Before leaving an employee and my family walked around the car. She made tiny marks on a form with the visible damages that were all black spots as it’s a white car. This took her a few seconds. She told us not to worry, al would be fine. It was an used and older car. On 18 August 2020 I returned the car. Another employee walked around the car and pointed to something at the bottom of the car which he thought was a damage. I responded that this was not a damage and certainly not caused by me. He didn't react to that, then went inside to get the forms in order. So I assumed it was okay. While I was waiting was astonished to see on my phone an email that came in, from which I noted that € 439 of the deposit had been withheld. The attached specification of the alleged damage was inadequate. I protested heavily against this because I definitely did not cause any damage and the charging of any amount was not discussed at all. However, the employee in question indicated that it would stay that way. He was not going to change the amount. After a fierce discussion, I left because otherwise I would miss my plane. On the plane I came to the conviction that: 1. if I would have caused the damage, there would have been white lacquer off and black spots would have been visible, just as with other damage already present on July 28 2. if this is a damage, the damage was previously repainted with white lacquer (reason it was not visible as a damage by a non-expert) without repairing the damage itself 3. because the other damages already present were black and the employee pointed out these damages to us, we didn't pay attention to a kind of dent which one seemed not to be able to see easily that would be a damage 4. the costs are not substantiated and are far too high. See a photo of visible damages and a photo of the alledged damage underneath the car. At home a again strongly contested with not fully paying back the deposit and requested full payment of the deposit of € 992. Green Motion of course only refuses. If you want to avoid beeing ripped off and end your holidays well, DO NOT RENT A CAR AT GREEN MOTION!!
4 years ago
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Green Motion has a 2.3 average rating from 896 reviews

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