Scam of business, can't believe they are allowed to still keep going. I should've read the numerous other reviews about how bad these guys are for scamming as much money out of you as possible. In my case, they took the booking ok no problem, took my money, but on when collecting they refused to let me have the vehicle due to some fine print about payment terms. Despite the fact I had booked and collected a vehicle 18 months earlier in the same way with no issue about payment. I offered other cards, to pay by cash, and even to let someone else use their card but they then insisted the booking would have to be cancelled and booked in their name. No doubt without refund of cancelled booking, and some then with some other excuse not to release the vehicle on the 2nd booking as well. I wasn't about to play double down only to lose yet another 100 quid. Get as much money out of the customer as possible, forgot good customer service, what a con.