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Rema El-Haddad
ZERO - but 1 will have to do! Manchester airport -greenmotion My goodness what a rookie error on my part not reading the reviews. One upon a time i Hired a car I didn’t get the car ...the end! ONCE you have paid you are then notified of the things you need to bring when you pick up the car. Passport Drivers licence Credit card Wel we don’t have a credit card..... I called them and spoke to a lovely lady patient and helpful. Called again as communication between green motion and rental.com was next to nothing! He said I needed a bill or bank statement with address on it. Again this was not explained before I paid! All my bills are on line etc I showed him an older bill with my address which he later claimed had to be no more than 3 months old , and that it wasn’t good enough. He kept complaining saying things under his breath that because of us showing up at 7:45 (although the agreed time was actually 7:50, so we actually showed up earlier for him as he already rudely made this point on the phone) he said he is going to be late clocking off (even though his shift didn’t finish until 8:00) He was rude, and very unprofessional. We ended up leaving without the car as the passport and driving licence and debit card were apparently Not enough. Therefore we missed out on the event, I had booked paid for a car we never got and paid for 2 taxi trips to the rental and back home. I will never IN A MILLION YEARS hire from this company again. A very strange little man with a massive chip on his shoulder. AVOID AVOID AVOID Save your sanity and you hard earned money!
4 years ago
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Green Motion has a 2.3 average rating from 896 reviews

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