Ordered items on November 24, 2025 for Christmas for my son. Received a few, started emailing the company asking where the other items were? at the beginning I was getting answers and then it completely stopped. No response to emails any longer. called customer service phone kept on ringing stayed ringing for over a half hour finally somebody picked up. No help there, asked for a supervisor. She was absolutely no help. This company oversells their items and they don’t have them in stock. You do not ignore the customer after they’ve paid for everything. I have bought from this company for years and something’s changed here. Will never order again.