Click and Collect order placed the previous day. Walk into reception and wait 5 mins, before having to shout that I am at the desk... another 2 mins, somebody comes to the desk. Locates my order and then dissappears for 10 mins. Comes back with half the order. Checks computer and dissappears for another 10 minutes. Then returns with x5 1l oil bottles to go with the 5l can returned on first trip, after I had placed an order for x2 5l cans, which were showing as in stock. Challenged the guy on why it took so long for a click and collect, he said they dont have a click and collect stagging area! So, wasted 30 mins of my time, for what should have been 2 mins, and not what I ordered.