Whilst we appreciate the dumbell rack, the approach and inflexibility with respect to the delivery / leave at front door when living inner city seemed unreasonable and irritating. To not be able to receive even a notification of the date it would be delivered and the approximate time in such a scenario caused a lot of issues. A lot of companies have significant order volumes and do the courtesy of informing customers accordingly. To say this is not possible seemed unprofessional and a little dismissive of a reasonable request. Below to then ask if the order was delivered on time is ridiculous given you don't advise the approximate time the order would be delivered.