Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,666 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 28th March 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing price and quality! Best gym equipment I’ve purchased online. Everything I needed to set up my home gym. Fast delivery.”

Gym Direct 5 star review on 30th May 2024

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Posted 10 months ago

Thank you so much for taking the time to rate Gym Direct with five stars! It's fantastic to know that we were able to provide you with everything you needed to set up your home gym. Thank you again for your support! Best regards, #GDTeam

Posted 10 months ago

“Great place to order online very helpful staff”

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Posted 20 hours ago

“Items all arrived in good condition and on a timely basis. Products are as what advertised and of good quality. Ryan from customer service was extremely helpful and friendly.”

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Posted 5 days ago

“I ordered the Muscle-Motion Power Rack on line with some J-Hooks & Spotter bars, Dip Bars etc. I was aprehensive ordering this stuff sight unseen but gotta say: I was very happy with the prompt service & delivery & the packaging was great and everything arived as ordered, no damage. The rack went together well and the quality is better than I expected, I'm very impressed & would easily recommend Gym-Direct in future”

Gym Direct 5 star review on 7th April 2025

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Posted 5 days ago

“Fast delivery, good quality”

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Posted 6 days ago

“solid products. literally. hex dumbells are like that. and im stoked to get it delivered. off the charts convenient.”

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Posted 1 week ago

“Website is easy to use. I especially appreciate the accurate "in stock" or "sold out" status on the items. I get really sick of ordering goods only to be told a day or two later they are sold out. Drop shipping at its worst. No dramas like that at Gym Direct. Staff are very helpful and quick to respond to enquiries via message and telephone. Goods were dispatched quickly, arrived fast. There was a manufacturing defect, but Gym Direct had a replacement part to me in two days. Can't ask for more than that.”

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Posted 1 week ago

“Awesome products, great price, really friendly staff that are always there to help. Super fast shipping. I would highly recommend gym direct for all you fitness needs”

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Posted 2 weeks ago

“Tablet holder. Quick delivery and easy transaction.”

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Posted 2 weeks ago

“Easy ordering, fast efficient delivery.”

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Posted 2 weeks ago

“Easy to search, order and delivery was a prompt”

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Posted 3 weeks ago

“Ordered a set of adjustable dumbbells from Gym Direct and the experience was smooth from start to finish.”

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Posted 4 weeks ago

“Harrison was fantastic to deal with and helped out with everything I needed. Very happy with the gear and the price”

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Posted 1 month ago

“You sent me the wrong size.”

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Posted 1 month ago

“Great.. thank you very much.”

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Posted 1 month ago

“Fast good service”

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Posted 1 month ago

“Fast delivery, good comparative price. Happy customer.”

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Posted 1 month ago

“I highly recommend Gym Direct”

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Posted 1 month ago

“Excellent product and excellent price!”

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Posted 1 month ago

“Absolutely love my pink kettle bell.”

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Posted 1 month ago

“Disappointed. I emailed sales@Gym Direct on 11/02/25, but there has been no response to date.”

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Posted 1 month ago

Gym Direct is rated 4.4 based on 1,666 reviews