The purchase was a terrible experience. The item was not listed as not in stock when it clearly was not in stock. Gym Direct took payment even though they knew it would be many months before I would receive my item. The order was paid for on the 4th of October. After a while of waiting, I followed up on where the item was (after no communication from gym direct). I was told they were waiting for "some of my items". Strange, since I only ordered one item. It almost seems like a lie, doesn't it? After calling out the lie, the sales rep said "oh no, sorry, I've just checked, it's the whole order". Again, seems like maybe a lie? 😂
After a month of waiting, I followed up again, I was promised the item would be delivered late November/ Early December. 2 months! After paying.
In the end that ended up being another lie. The item arrived not long before Christmas.
Shocking "service", lies from 2 different sales people and an item delivered about 10 weeks too late.
Take this as a warning anybody thinking of purchasing anything from these cowboys
10 months ago
Gym Direct has a
4.4
average rating
from
1,604
reviews
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