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Chloé
I ordered from them for Black Friday almost one month ago. I had to send 3 emails to learn that my ordered has been lost in the process. They offered to pay me back or to issue a gift card and say that sending a replacement order was not possible as the items were out of stock . After investigating on my side, I find out that only one item was stock out. And guess what ? THE TRACKING NUMBER THEY GAVE ME WAS A FAKE ONE. After contacting the delivery service, they confirmed that it was a SCAM and a FALSE TRACING NUMBER . After complaining and sending 5 more emails (of course they took ages to respond every email pretending to be overwhelmed), they are sending me a replacement order, but considering their customer service, I am not even sure to receive it ... AVOID GYMSHARK, they are not trust worthy at all and their CUSTOMER SERVICE IS TERRIBLE.
3 years ago
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Gymshark has a 1.8 average rating from 159 reviews

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