This company is so unprofessional and ordering from them has been the most frustrating experience I've ever had ordering online. DO NOT WASTE YOUR TIME. I tried to order some gym clothes for myself as birthday presents. There was an error on their page that made me re-enter my payment information. I did, and I got a confirmation that my order went through. I checked my email and saw that the same order had been canceled. But when I reviewed my bank statement I saw I was charged twice for the order that didn't go though. I reached out to customer support and every single time someone different replied. They literally asked me to send me a screenshot of my bank statement.... Then, when I replied and said that it was against my bank's privacy policies, they just sent another email basically saying, "as we mentioned in our earlier email," asking for me to send a bank statement AGAIN. Then, someone at their company, Kaitlyn, said my payment went through and that my order was on its way. However, I never received an email confirming this, so I reached out, AGAIN. This time, someone claimed that the order was CANCELED. In the same email said they went through my email threads and stated I was advised of the situation. Even though the email from Kaitlyn was the last one I received...... ON TOP OF THAT, my boyfriend ordered me an outfit THAT WAS NEVER DELIVERED (even though FedEx said it was). Seriously, avoid the frustration, confusion and unprofessionalism with this company and just shop elsewhere. I am not going to oder from them again.