Gym shark is a terrible company. I ordered items from their Black Friday sale and I never received them. I contacted the customer service 4-5 times before I got a response. I even reached out to the courier and they confirmed the package was lost and I should contact gymshark. Most terribly, I had to go back and forth with them for weeks just to be told that the times in my order could NOT be replaced bc they sold out. Additionally instead of giving me a refund, they only allowed me to get a gift card for my purchase. I paid sale prices and I got a gift card expecting to pay full price. Then they give me a 20% discount code, that wasn’t working so I contacted them for the 10th time at this point. They said the code was only valid for full priced items. I sent them a screen shot of the fact that I was buying full priced items… not expecting any help bc they haven’t been any so far. Worst customer service I have ever experienced. Keep in mind I’m still arguing with them to get the actual discount code to work and it’s Christmas Day. What a company.