For this experience I would leave zero stars and I don’t even know if I want to purchase from Gymshark again. I definitely have a complaint and I’ve already spoken with a bot and someone that was “connected” to the chat. I place an order of 12 items with you guys and I did not think anything of it the day it arrived on the 24th. I just opened it last night and 5 of the items are missing. I got a response back from a person today and they said because it is after 7 days of arrival they can’t do anything about it which makes no sense. That is 192 dollars missing from my order and you’re telling me there’s no proof or cameras or footage that you can look up that I did not receive my items??? The response was literally if you still are interested to buy the items again as if I’m just going to waste 200 dollars on something I already paid for. This is so disappointing and I have purchased from Gymshark in the past I am not even sure how something like this can even happen at all. Missing almost half of my order and it’s my fault because I’m busy and I didn’t get to open it in a week ??? Absolutely insane. So disappointed and you guys don’t even have a phone to actually speak to anyone with any type of urgency.