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Brenton
Gymshark... Yes a great alternative to more expensive brands like Lululemon however if you live outside of their free delivery zone beware. I was first time Gymshark purchaser and not sure about sizing so I consulted their size charts and then made my best guess. Unfortunately on this occasion I guessed badly. As a result I had to return my purchases. Usually this is not a problem as most online international retailer make this easy and some even offer free returns. Not Gymshark. If you need to make returns this is at your own cost (and make allowances for hidden costs like customs duty on the returned goods - yes on returned goods!). It cost me 55US$ for courier (post offices closed due to covid) and customs duty to return 2 t-shirts and a pair of shorts. I reached out to their support line when my package was stuck in customs for help but what I got was basically a polite but unsupportive "sorry can't help, your returns your costs". Which was disappointing as I consulted their website which made no mention of customs duty on returned goods. So their super simple "rebound" returns service is neither simple nor cheap. Unless you know exactly what you are ordering fits, think carefully about whether you are prepared for the hassle of returning your items.
4 years ago
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Gymshark has a 1.8 average rating from 162 reviews

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