I visit the store in Prospect Centre Hull as i was in search of an eternity ring My store assistant Lorraine went above and beyond I found the perfect ring Sadly Prospect Centre didnt have my size Lorraine rang around several stores Yes she located my size in Ireland This was located on Thursday by Lorraine she assured me my ring would be in theProspect store on Tuesday of the next week After she confirmed my ring size she i left the store I have to admitt i felt unsure of her guarantee of the ring being in Hull for Tuesday Low and behold the day before Monday i recieved a call saying my ring was ready to collect I was excited so went into Hull on Monday The ring is beautiful and fits perfectly Lorraine was very friendly,helpful and proffesional I will be returning to this store if i decide i need anymore jewellery