Ordered earrings on behalf of my housebound father, for his gift to my mother. Chased yesterday. Was told they would be delivered before 24th December, despite the tracking saying they were still awaiting picking. Contacted them again today when there was no change in the status. My order has been “blocked”. “They are out of stock”. They waited for me to contact them! Went back online. Their website says they have 3 pairs in stock. They have simply walked away offering no assistance in finding an alternative. They have admitted that it can take several days for their website to be updated, so you cannot trust their website. I will never order from them again.