Trustpilot reviews
Review of H.Samuel
Martin Handley-Harrison
1 review
GB
Rated 1 out of 5 stars
Updated 24 minutes ago
I purchased a Bulova watch on line for…
I purchased a Bulova watch on line for £595 which I presumed would be brand new and eagerly awaiting it's arrival only to open the box to find it's shop soiled where all of the plastic wrapping had been taken off, none of the tags were present and the pin to start the watch removed and time set and covered with finger prints.
If I wanted a second hand watch I would have gone to eBay and got it cheaper but I thought buying from H.Samuel I would have got brand new. I can't express my utter disappointment and the warning to anyone considering to buy from them online if you are going to give a present to a loved one please check it first you don't want to give them a second hand item.
Total disgust and spending £595
Unfortunately I have today 21st September spoke to Rakeeb who has told me the internet orders are set to the nearest shop and are for filled with display second so anyone this Christmas buy from H.Samuel on the internet will like me get shop soiled and not as we should get discount for that but pay full price thank you Rakeeb form customer service for telling me that.
2 weeks ago
H Samuel has a
2.7
average rating
from
317
reviews
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