Had my engagement ring sent off for repair due to a small diamond lost from the outside, I paid for it to be fixed and got it back, thought that would be that however as they repaired the outside claws they damaged the internal one and I lost the main diamond.... so I went back in and sent it off again... it came back, but the replaced diamond doesn’t look like a diamond and also the claw that have been soldered on to secure it look like it has been done by an amator! I got it back in February and since then, it has snagged on clothes meaning that I’ve had to not wear it... I finally decided to wear it again yesterday and the massive claw soldered one has now broken leaving me with no other choice but to find a more reputable jeweller who will repair it again and meaning I’ve paid double. I’d happily of had a replacement but they no longer sell the ring and it has sentimental value to me. Never ever again will I get anything repaired by them!