Wolves in sheep's clothing springs to mind - very friendly when you're handing them your cash but if there are any issues you can be sure that the temperature will drop significantly and a cold reception given. Wore my ring twice (and I'm a stay at home mother, not a brick layer, or plumber!) , before deciding the ring needed returning as, after having my ring size measured by the manager, it still slipped around on my finger, the diamonds ending up continuously on the underside where they shouldn't be. Attempted to return in store for the 30 day returns policy to be rebuffed and told that it isn't in pristine condition and cannot be refunded. A little bit confused how a supposedly immaculate when purchased ring can be non refundable after a few hours on my hand completing simple exercises such as dressing the children and driving them to a play date at a friend's where I sat on the sofa and committed the labour intensive act of drinking a cup of tea but there we have it - another lump of cash in their tills and another unhappy customer. Avoid at all costs!