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Gemma Clark
My now husband bought my engagement ring from h Samuel. I've had the ring almost 7 years. About 18 months after i bought it in 2013 a small diamond fell out! I took it back and demanded they replace the ring. Now in 2019 again I lost another small diamond in the same place although this had been a brand new ring! They sent it off to be fixed and fixed it as a good will gesture after I kicked up! Although each time I chased it up they were trying to charge me for the repair which I had not agreed to. I was told 28 days untill I got it back. I waited 8 weeks! After I finally chased my ring down I got it back. This was the end of last year. Today yet another stone had fallen out of the same area! Very badly made rings. I wouldn't bother!
4 years ago
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H Samuel has a 2.7 average rating from 317 reviews

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