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Nasreen
I booked my car in for a MOT at the BD5 Halfords. Booking and taking payment was easy. I dropped my car off and was told it would take about 2 hours. I rang after waiting 2 hours to be told that the MOT could not be done as the car wouldn't go on the ramp because it was too heavy!! When asked why they didn't tell me sooner they said they had to wait 30 mins for the car to warm up. Even then i was still over 2 hours before i called. They told me to take it somewhere else! Will never use Halfords again. First and last time. They weren't even sorry that they had messed me around.
3 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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