Ordered a specific battery from Halfords for my car for home installation. Waited a week for the appointment day and as the Halfords mobile 'tech' pulls onto the drive all is well.. So far.
The 'tech' then gets out the oldest looking dust covered scratched up battery I've ever seen, with a hand written white paper sticker slapped on the top with the spec number of the battery I ordered. He explained it's exactly the same battery sir just our own make! We can't get the right batteries and most people are OK with the alternative! when I checked the specifications of what I had ordered - £127.00 worth - to the dust covered cheapo rubbish he was trying very hard to convince me to have fitted. The specs were totally incorrect by a mile and totally unsuitable.
I refused the installation.
Poor show so far. To make it worse if you go to Halfords.com you can still order the SPECIFIC battery I wanted as shown in stock. It's either a scam to charge for expensive items and fit cheaper options or they are incompetent as a company. Either way I will never use them again and will advise all I know to not touch them with a barge pole!
3 years ago
Halfords has a
2.5
average rating
from
1,330
reviews
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