Bought a bike (carrera vengeance) in April 2020. Only been out on it a dozen times or so. Stored in a garage with other bikes with no issues. Jan 2021 noticed rust around the wheels, brake and tubing. Took it into the local Halfords and raised with customer services as the bike should not be rusting after just 8 months. Halfords refused to accept any responsibility and blamed:
1 The bike has not been used enough
2. Not cleaned or dried off after a ride
3. Stored in damp conditions 4. It’s the sea air as we live on the coast.
I have referred the matter to trading standards
3 years ago
Halfords has a
2.5
average rating
from
1,330
reviews
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