Called at the Grimsby store today to purchase a electric cycle, was approached by a trainee member of the team who advised that somebody would serve us shortly, we advised no problem as all the team were with other customers. We were there at least 25 mins only for us to be ignored others customer who visited the branch after us were served we were just left standing by at least 2 experienced team members. The trainee tried to help us seeing our plight but was just rebuffed by the other team members. We left with out being served we voiced our frustration to one of the team members on the ground floor as we were leaving, they said they would let somebody know in other words hard luck they didn’t want to Help. We expect to wait our turn but at best your systems of whom is next to be served need looking at or perhaps we were just ignored.Come on Halfords service needs to be better we knew wha we wanted we had £800 ready to purchase with and nobody(accept for trainee) were interested just terrible