I put my bike in for a service with the government voucher £50 scheme ...I booked in ...took my bike to the local Halfords shop....to be told I wasn't booked in ..I was then told to bring my bike in a week later on a booked slot .then the Halfords guy tried to get another £20 out of me for the super silver service .. ..i was then told my bike couldn't be serviced on my booked slot because the mechanic was off that day ....three days later I phoned Halfords up to see if my bike was ready ....only to be out through to an Halfords helpline ....not a direct call to the local Halfords branch...after voicing concerns...they told my bike would be safe and that they where very busy....and they would call me when my bike was ready ...so all in all my bike has been in their care for nearly 4, days ...where it was initially booked in for an hour slot..🤔..