Visited Chester greyhound park store wanting to buy a bike for my daughter and partner. Lads on the counter couldn't care less about customer service and were just rude. They then told me the bike I wanted wasn't in stock and sent me to Ellesmere Port store where it was available. Surprise suprise on arrival I was told it wasn't in stock and was discontinued. Thankfully Chris at the store was more than helpful and found me another suitable bike and I bought two from him, iv since visited the other Chester store and Sam on the bike counter was also extremely helpful and knowledgable about the bikes in stock and I purchased another bike for myself. Clear lack of knowledge and training at the greyhound park store, really lets the company down and il never buy from that store again. Wasted a lot of my time.